In Kingsport, TN, a couple reached out to Master Services regarding concerns about "ladder cracks" on their home's exterior walls. After assessing the foundation, our team determined that soil subsidence was causing these cracks. The cement slab supporting the house was sinking due to the contraction of clay soil, a common issue during the hottest months. If left unattended, this could compromise the overall structural integrity of the residence. To avert further deterioration, we advised the installation of helical piers, specifically engineered to provide substantial foundation reinforcement, particularly in the local clay terrain. Through the implementation of these helical piers, Master Services not only reinstated the homeowner's confidence but also ensured enduring stability and protection for their property.