Kingsport, TN's Leading Basement Waterproofing & Crawl Space Repair Contractor

Master Services visited a home in Kingsport, TN to check out some damage to foundation walls. Foundation walls often are damaged due to soil conditions, moisture, and hydrostatic pressure. Soil swells when it's inundated with moisture, but contracts during periods of drought. This process exerts pressure on foundation walls, leading to damage. 

For this home, the Master Services team installed our carbon fiber reinforcement system. This system relies on epoxy-soaked strapping, which is pressed against the wall until it cures. As it does so, it strengthens and stabilizes failing walls. No more bowing, buckling, or cracking!

We were contacted by a homeowner in Kingsport, TN who had recently moved into his home... just two months ago! He was noticing water intrusion in his basement and was worried about the potential for mold growth. He also wanted to finish the basement, so he needed a solution to the water problem as soon as possible.

Our team performed an inspection of the basement and recommended two key systems: our TripleSafe sump pump and WaterGuard perimeter drainage system. The TripleSafe sump pump offers exceptional protection and operates even during power outages. The drainage system works in conjunction with the sump pump to carry water outside of the home. 

This customer now can proceed with his plans to finish his basement.  

Burchell C. of Kingsport, TN had a problem with the floor above his basement. There was a noticeable dip when walking on it. When he went down to the basement to inspect it, he could tell that the support beam was sagging. He was concerned about the stability of his home and knew that he needed to call in help to figure out the next step. Burchell found Master Services online and contacted them to set up an inspection.

While inspecting the support beams and surrounding floor joists, structural repair expert Josh Sulfridge from Master Services suggested the SmartJack crawl space support system would provide the best solution to lift them back into place and support the weight of the house above. Foreman Josh Williams and his team came back a few days later for the installation. They needed to pour concrete footers to secure the base of the crawl space supports, which extend up to the ceiling and bear the compression load. In the end, two supports were used, one on either side of the sagging beam.

Burchell could feel the difference immediately when he walked across his living room floor – it was level! And more importantly, he doesn’t have to be afraid of applying weight to the area. If he puts a cabinet or sofa on top of the beam, he knows it won’t sag anymore. Master Services helped improve the integrity of his home and fixed his foundation problems!

Doris W. of Kingsport, TN was in the process of finishing her basement. She had covered half the floor with new hardwood flooring when water leakage hindered her plans. At first she hoped it would be short-lived, putting some towels up along the wall and waiting it out. But the water began to warp and ruin the hardwood floors. She decided to call the waterproofing professionals at Master Dry Foundation and Waterproofing Specialists to help solve her wet basement problem.

Master Dry sent expert Jake Smith to inspect the basement. Based on Jake’s suggestions for repair, Foreman Cory Blacock and his crew installed a WaterGuard drainage system along the walls keep the water from spreading. This drainage system directs water to the new SuperSump sump pump, equipped with an UltraSump battery backup pump. Discharge lines installed with an IceGuard device help direct the water outside of the house and to the LawnScape drainage outlet. This means that no matter the conditions – power outage or blocked or frozen pipes – Doris will have a working waterproofing system to keep the water out of her basement.

Because Doris has a reliable way to remove water, she can finish her basement without worrying that she’ll just have to re-do the work. Her hardwood floors will look great in the new healthy, dry environment. She cannot thank Jake, Cory, and the rest of the team at Master Dry enough for her dry basement!

When homeowner Wes P. of Kingsport smelled a foul odor coming from his crawl space, he knew there was a problem. After spotting some mold, he knew he needed to call in an expert to examine the situation and take care of the problem before the nasty odor and mold started to cause an issue inside of his home. A search for crawl space experts in the area yielded Master Dry Waterproofing and Foundation Specialists. Wes contacted the company to set up his free inspection.

Expert Steve Price came to examine the crawl space. Along with the much needed mold remediation, Steve saw that the problem would only continue unless the crawl space was dried out. Foreman Nick Crozier and his team used mold spray and installed a dehumidifier to keep moisture out of the air. Next, they installed an EZ Flow drainage system and a SuperSump sump pump. Finally, they protected the space from the outside using an EverLast crawl space door and vent covers.

Encapsulated, dry, and mold-free, the team at Master Dry ensured that Wes’s crawl space would no longer be a source of worry!