Serving East Tennessee, Johnson City, Chattanooga, Knoxville

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Reviews From Washington County
Products & Services
Basement Repair Services & Products
WaterGuard Interior System
DryTrak Drainage Channel
TrenchDrain Drain Grate
IceGuard Discharge Line
FlexiSpan Wall Crack Repair
Polyurethane Crack Sealing
WellDuct Window Drainage
BrightWall Waterproof Panels
ThermalDry Wall Barrier
Basement to Beautiful Pre-Finishing Wall Insulation Panels
Drain Tile Installation
SuperSump Pump System
TripleSafe Pumping System
UltraSump Battery Back Up
SaniDry Dehumidifier
Basement Insulation
Crawl Space Repair Services & Products
CleanSpace Encapsulation Vapor Barriers and Liners
Turtl Access Hatch
EverLast Crawl Space Doors
SaniDry CSB Dehumidifier
SmartDrain Water Drainage
SilverGlo Wall Insulation
TerraBlock Floor Insulation
SmartSump Sump Pump
Crawl-O-Sphere Crawl Space Fan
WallCap Block Wall Sealer
SmartVent Flood Vents
Sump Pump Installation, Repair & Replacement
Foundation Repair Services & Products
Concrete Leveling & Lifting
Mudjacking & Slab Jacking
Cracked & Settled Foundation Walls
Concrete Slab Jacking
Pool Deck Repair
Retaining Wall Repair
Tilting Chimney Leveling
Concrete Driveway Leveling & Repair
Concrete Sidewalk Leveling & Repair
Wall Straightening
Foundation Piers
Slab Piers
I-Beam Wall Braces
EverBrace Wall Restoration System
Wall Anchor Systems
Plate Anchor Systems
Carbon Fiber Reinforcement
Crawl Space Support Jacks
Before and After Pictures from Washington County
SmartJacks support installed in Johnson City, TN

SmartJacks support installed in Johnson City, TN

Before After
SmartJacks support installed in Johnson City, TN SmartJacks support installed in Johnson City, TN

Master Services was asked to assess an old support jack installed in a house located in Johnson City, TN. Over time, this method became inadequate in supporting the upper level, which led to structural issues like cracks on the walls and an unstable floor. However, our crew was able to effectively address the issue using our efficient SmartJacks system.

Our solution offers long-lasting support by preventing future settling and even restoring the floor to its original position, ensuring a durable fix. The customer was delighted with the successful outcome!

Waterproofing services for basement in Johnson City, TN

Waterproofing services for basement in Johnson City, TN

Before After
Waterproofing services for basement in Johnson City, TN Waterproofing services for basement in Johnson City, TN

A homeowner in Johnson City, TN was disappointed to find water in their finished basement and looked for a trustworthy waterproofing solution to prevent problems such as mold, mildew, rot, and structural damage. Without delay, our team installed our CleanSpace wall vapor barrier to protect the walls from water damage, as well as a perimeter water guard system that collects any water infiltration and directs it to the pump for efficient drainage.

Raising a Concrete Stoop in Johnson City, TN

Raising a Concrete Stoop in Johnson City, TN

Before After
Raising a Concrete Stoop in Johnson City, TN Raising a Concrete Stoop in Johnson City, TN

This stoop was sinking and uneven. To raise it, Master Services injected it with PolyLyft.

Company Awards
25 Mile Award!
Over the last decade, our team has installed an incredible amount of our basement waterproofing solution, WaterGuard. We have reached... [Read more]
2017 Super Service Award!
The Angie’s List Super Service Award honors excellence among home service pros who maintain superior service ratings and reviews on... [Read more]
Master Service Companies wins Home Advisor Award
Home Advisor has awarded Master Service Companies a "Best of 2017" award for exemplary work with no homeowner complaints in... [Read more]
More Awards

Master Services serving Washington, TN

Happy Customers Surrounding Washington County, TN
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We not only adhere to the highest industry standards, we strive to be the industry leader in the home improvement related services we provide. We also use state-of-the-art products and technology which are designed to fix your home. We are the authorized Basement Systems dealer in Washington County, TN.

Basement Waterproofing & Crawl Space Repair in Washington County, Tennessee

Water in the basement or crawl space leads to mold, rot, musty odors and structural issues. It also leads to a reoccurring headache for you. Luckily, our trained experts are available to permanently fix the problem.

We will properly install a hidden drainage system in your Washington County basement and completely encapsulate your crawl space with CleanSpace vapor barrier. We are here to solve the problem for you.

Why Choose Us?
  • Lifetime Warranty on all Perimeter Waterproofing Systems
  • 25-year Warranty on Crawl Space Encapsulation Systems
  • Sump Pump Installation, Repair & Replacement
  • Basement, Crawl Space & Spray Foam Insulation
  • Crawl Space & Basement Dehumidifiers
  • Hundreds of Satisfied Customers

Structural & Foundation Repair in Washington County

Foundation problems destroy your Washington County home’s value and can be dangerous. Our in-house team of structural and geo-technical engineers are here to help. We design and install the right solution and usually have the project finished in less than a week.

We Fix
  • Bowing Walls
  • Sagging Floors
  • Stair-Step Cracks
  • Tilting Chimneys  
  • Foundation Cracks
  • Garage Slabs   
We Use
  • Wall Anchors
  • Slab Piers
  • I-Beam Wall Braces
  • Helical Deck Piers
  • Sticking Windows
  • Underpinning

Concrete Leveling & Slab Jacking in Washington County

The sunken and cracked concrete around your Washington County home is both an eyesore and a safety hazard. It is also likely to get worse, but we can fix it for you.

We use slab jacking or mudjacking for smaller jobs such as leveling sidewalks, patios, driveways, and pool decks. Precise holes are drilled into your slab. Then a specialized mortar-like grout or "mud" is pumped, under pressure, to raise and level your slab. The holes are filled with concrete and troweled smooth. Most jobs can be completed in one day. For larger jobs we use slab piers. These can be used to correct large sections of concrete such as warehouse slabs. Call us today to learn more.

We Fix
  • Cracked Driveways
  • Uneven Patios
  • Sinking Sidewalks      

  • Uneven Concrete
  • Sunken Pool Decks
  • Warehouse Slabs
Job Stories From Washington County, TN
Johnson City, TN Crawl Space Gets a Lift

Jess W. of Johnson, TN knew her crawl space was in trouble. Upon entering she could clearly see that nothing was where it should be. The ceiling was detached from the walls and drooping, and there were large cracks in seemingly sporadic places. A friend of Jess’s had mentioned Master Dry Foundation and Waterproofing Specialists recently, so she decided to give them a call and see what could be done for her crawl space. She set up an appointment with crawl space expert Steve Price, who inspected the space and devised a plan. Jess agreed and let Steve know her availability to have the work done.

Foreman Josh Sulfridge was chosen to lead a team on Jess’s repairs. They installed SmartJack crawl space supports to fix the sagging ceiling beam. But the space needed additional help because of the weakened state of the structure. Therefore, the team added more support beams and sister joists to hold up the ceiling and the floor above. The three of these products together did the trick!

Jess is relieved that the ceiling of the crawl space was in the right place again. She can trust that area to be as strong as the rest of the structure. Thanks to Master Dry, Jess’s home is safe once more!

Homeowner in Johnson City, TN Dehumidifies Finished Basement

John M. worked hard to finish the basement of his Johnson City, TN home. But his family was uncomfortable in the space. Humidity in the air meant that no one even wanted to be in the basement. But John was also concerned that the moisture could cause mold and structural damage if not taken care of. He searched the Internet for basement repair experts in his area and came across the Master Dry Foundation and Waterproofing Specialists website. After reading through some of the pages and familiarizing himself with their products and services, John filled out a form for a free estimate. Expert Steve Price arrived for the inspection.

Basement waterproofing expert Steve Price came out to inspect John’s basement and determined right away that the basement was in need of a dehumidifier. Since John’s basement was finished, he did not want anything obtrusive or unsightly in the space. Fortunately Steve knew just the solution. Steve recommended installing a SaniDry XP commercial-grade dehumidifier in the unfinished area of the basement. SaniDry upper and lower ducts would connect the system to the finished room, filtering air through the vents in the floor and ceiling. Foreman Curtis Ward and his team installed the system exactly to the specifications.

Thanks to Steve, Curtis and the whole team at Master Dry, John and his family can get complete enjoyment out of their game room in their dry, comfortable finished basement. 

SumpPump and CleanSpace Liner Work Hand-in-Hand to Dry Out a Johnson City, TN Crawl Space

The crawl space beneath Paul H.’s Johnson City, TN home was cramped, dark and difficult to access. But looking into the door one day revealed a pool of water on the black plastic that had previously been installed in the crawl space. Because Paul already knew that water presence was an issue in the space, its reappearance convinced him to contact a specialist to fix the problem once and for all. Paul had heard of Master Dry Foundation and Waterproofing Specialists before and decided to give them a try this time around. He called to schedule an appointment and Master Dry sent out waterproofing expert Steve Price to conduct an inspection of the crawl space and provide Paul with a free estimate for repair.

Steve was able to get under the house to assess the damage. A SmartSump sump pump and SaniDry CX dehumidifier would remove the water and dehumidify the air, eliminating the excess moisture. A CleanSpace liner would help protect the interior. Finally, an EverLast crawl space door and vent covers completed the encapsulation by stopping the outside weather from getting in.

The dampness in Paul’s crawl space could easily have caused mold and rot, debilitating his home’s stability. Fortunately, his decision to contact Master Dry was the best he could have made. 

Moisture Problems in Shady Valley, TN Home

Howard W. has experienced serious issues with moisture coming in through the walls of his Shady Valley, TN home. He had attempted to solve the problem on his own by adding a dehumidifier and extra insulation, but the problem just seemed to be getting worse. So, he finally gave Master Dry a call to find out what they could do for him.

Sales representative Frank Yelencich visited the home soon after receiving Howard's call to conduct an inspection and determine the best course of action for dealing with the issues that were found. Soon after the inspection, work was begun on the home by foreman Cory Blalock and his crew. They installed black plastic on the floor of the crawlspace as a vapor barrier and a SaniDry CX dehumidifier and Condensate Pump to remove moisture from the space.

On completion of the job, Howard was extremely pleased with the work and was excited to go forward knowing that his house was no longer being damaged by moisture.

Crawl Space Encapsulation & Insulation Fix in a 114 Year-Old Limestone Farmhouse

Bob, a Limestone native, was ready for a change for his 114-year-old farmhouse. After years and years of wear and tear, the home had accumulated an immense amount of moisture and developed a musty smell.

Bob called Master Dry for a free inspection, which was led by Rusty Miller. Rusty determined what needed to be done to Bob’s crawlspace, considering the age of the home and Bob’s budget. The team continued with project, led by Nick Crozier, and installed a Clean Space Liner and Clean Space Vent Cover to seal the crawlspace and make it a cleaner, more pleasant space. Master Dry recommends that crawl spaces should be encapsulated (sealed) as well as properly insulated to prevent further mold and moisture damage. They removed the current insulation and replaced it with high-quality, R19 insulation, which will not absorb moisture and will help Bob save on his energy bills. The team then sprayed for mold. 

Bob was impressed by the thorough work Master Dry completed for his home. He was happy he could relax and enjoy his home, which now was void of mold and a musty smell. 

Bowing Walls Resolved in Telford, TN

Tim from Telford, Tennessee was having foundation issues and was worried that the bowed wall in his basement would eventually collapse and wreck havoc on his home. He decided to give Master Dry a call as a precautionary measure to prevent future damage. Sales representative, Steve Price, determined that Tim’s basement needed a power brace to stabilize and resolve his bowed wall.

Master Dry then installed an 8’ steel power brace to reverse the hazardous effects of protruding walls and reinforce the wall. Other brace systems rely on the soil for their stability, which is not the most effective method since soil constantly shifts and is greatly impacted by the weather. Rather, the power brace utilizes the concrete for a source of stability. Tim’s wall was now pressure-resistant and he was happy to know that Master Dry followed up to ensure the power braces were perfectly tight.

Are you suffering from cracked or leaning walls? Give Master Dry a call today for a free estimate and inspection. Let us help you improve your property value! 

Installing Helical Piers in Johnson City, TN

This Johnson City, TN foundation was experiencing settlement issues, causing cracks, uneven floors, and other issues.

Master Services installed helical piers to correct the problem. Our piers transfer the load of a home to stronger, more stable soils at great depths below the property. Placed evenly around the structure, the piers can be adjusted to ensure that the foundation is realigned and adequately supported. Helical piers also feature plates that are welded to the pier shaft, which means that the pier will be secured to the soils beneath the property.

While this was a muddy job due to all of the recent rain and flooding, Master Services persevered and the homeowner was pleased with our work.

Installing Helical Piers in Johnson City, TN - Photo 1Installing Helical Piers in Johnson City, TN - Photo 2Installing Helical Piers in Johnson City, TN - Photo 3
Installing Encapsulation in Jonesborough, TN

A crawlspace in Jonesborough, TN was unencapsulated, leaving it open to water damage, rot, mold, and mildew. If moisture is allowed to take over a house, it can create serious allergy and asthma issues for residents. This homeowner wanted to nip the problem in the bud before residents began to feel the negative effects of mold. 

Master Services recommended both our CleanSpace encapsulation and SaniDry Sedona dehumidification systems. Working together, these systems keep humidity and rain water from settling on vulnerable surfaces and creating mold. The encapsulation system is composed of mold-resistant material, doubling its effectiveness in preventing mold growth.

This homeowner can rest assured knowing that the home's residents should be protected from mold problems. 

Installing Encapsulation in Jonesborough, TN - Photo 1Installing Encapsulation in Jonesborough, TN - Photo 2Installing Encapsulation in Jonesborough, TN - Photo 3
Fighting Moisture and Mold in Jonesborough, TN

Moisture is the enemy of crawlspaces and basements everywhere. If moisture is allowed to proliferate in a home, it creates mold, mildew, rot, and respiratory issues for residents. It also attracts pests, which overrun the area, die, and attract more critters. Keeping moisture out of the area is essential to avoiding these issues. This Jonesborough, TN home desperately needed a waterproofing system in place. 

Master Services installed our CleanSpace wall liner, which protects against moisture and humidity. The liner is mold resistant and comes with a 25-year warranty. The team also installed our TripleSafe sump pump and WaterGuard drainage system. These two work together to quickly ferry water along the perimeter of the basement and out of the home. 

Moisture and mold should no longer concern this homeowner!

Fighting Moisture and Mold in Jonesborough, TN - Photo 1Fighting Moisture and Mold in Jonesborough, TN - Photo 2
Wall Repair in Jonesborough, TN

Cracked, bowing, and bulging walls are not something any homeowner should ignore, as they portend exorbitant and disruptive repairs. A home in Jonesborough, TN had several damaged walls in the basement, leaving the homeowner anxious and concerned about future damage.

Our team recommended our wall plate anchor system. This system is ideal for those hoping to avoid replacing or rebuilding weakening walls. The system depends on strong soils surrounding the home. Holes are dug away from the foundation, then threaded steel rods are driven through the wall and connected to earth plates installed in these holes. At last, wall plates are secured via nuts to the opposite end of the rods. The system gradually forces the walls into their original, upright position.

Now the homeowner can rest easy knowing that the damage is halted. 

Wall Repair in Jonesborough, TN - Photo 1
Pool Deck Repair in Johnson City, TN

A homeowner in Johnson City, TN had a pool deck that was sinking and cracking. Concrete settles usually due to extreme changes in soil or erosion. Concrete is heavy and compresses the soil beneath, leading to cracks, gaps, and tripping hazards.

Our team takes a strategic approach to lifting concrete. Holes are drilled at specific intervals along the slab, then ports are added to these holes to allow for PolyLyft installation. This high-density polyurethane is injected in each hole to fill the voids beneath the concrete. As it expands, it raises the concrete to an even position.

There should be no more tripping hazards around this pool!



Pool Deck Repair in Johnson City, TN - Photo 1
Encapsulating a Crawlspace Near Birchleaf, VA

A resident near Birchleaf, VA had a crawlspace that was in questionable shape. Not only did it lack any moisture-protection, it was musty and crammed full of junk! A moist, dank crawlspace full of trash and degradable materials is an open invitation to structural damage, respiratory problems, and invasive critters. 

Our team got to work installing products to defend the area against these kinds of problems. We installed our CleanSpace vapor barrier and SaniDry Sedona dehumidifier, both of which shield vulnerable areas against water damage. Water will have no chance of causing further issues in this space now that our team has fortified it! 

Encapsulating a Crawlspace Near Birchleaf, VA - Photo 1
Fixing a Wet Crawlspace in Jonesborough, TN

We visited a home in Jonesborough, TN to inspect the crawlspace and some worrisome issues the homeowner had noticed... including a foul odor and moisture. Crawlspaces never should be allowed to grow wet and moldy, as these issues eventually impact the upper levels of the home. Mold creates respiratory problems and headaches for residents, while the water creates rot that eats at weight-bearing joists and beams. 

Our team recommended multiple systems for this home. These included our CleanSpace vapor barrier, which is mold-resistant and shields areas from moisture, our SaniDry Sedona dehumidifier, which keeps humidity out of the home, and our TripleSafe sump pump, which catches and directs water safely outside of the home. 

Encapsulating a Jonesborough, TN Crawlspace

A homeowner in Jonesborough, TN had lived in his home for four months, but already noticed an issue in his crawlspace. He noticed that humidity was accumulating in the area and knew that mold, mildew, and worse problems could result. Pests like insects, rodents, reptiles are attracted to moist below-grade spaces, too. When enough moisture gathers, it creates rot that weakens supportive elements like beams and joists.

Our team recommended our CleanSpace vapor barrier and SaniDry Sedona dehumidifier systems. The vapor barrier deters water and humidity, while the dehumidifier creates dry conditions. Both systems will go far in averting the worst consequences of water intrusion!

Wall Repair in Johnson City, TN

A homeowner in Johnson City, TN moved into her home several months ago. Built in 1956, it definitely was an older home and needed some attention. Several walls were exhibiting signs of settlement, including cracks and other irregularities. 

We recommended our Wall Anchor System, which bolsters and supports failing walls. The system works by anchoring the walls to strong outside soils. The system can be tightened, meaning that it forces the walls into their rightful upright position. 

This homeowner should see no more settlement around these walls!

Wall Repair in Johnson City, TN - Photo 1
Repairing a Foundation Problem in Jonesborough, TN

A homeowner in Jonesborough, TN noticed signs of settlement damage around her home. These included stair-step cracks, buckling walls, and uneven floors. She'd noticed this was a problem for several years, but recently decided to do something about it. She was scared that parts of the home would collapse or fall in!

We looked the problem areas over and made a recommendation: helical piers.  This system stabilizes and realigns structures without major excavation or the use of concrete. Helical piers are threaded and resemble large screws. When there's an inadequate amount of bedrock available, our team turns to helical piers to support the weight of the home. 

With helical piers in place, this homeowner doesn't need to worry about the structure collapsing anymore. 

Repairing a Foundation Problem in Jonesborough, TN - Photo 1
Crawlspace Encapsulation Near Limestone, TN

A homeowner near Limestone, TN had an encapsulation system, but it looked like it was eons old! The liner was ragged, torn, and not providing adequate moisture protection. The customer called out Master Services to perform a thorough inspection, during which we found evidence of mold and excessive moisture. Moisture is never a good thing for below-grade spaces, as it creates nasty conditions that lead to mold, mildew, and wood rot. It also attracts pests, which die and create nasty smells that waft upstairs. Disgusting!


Our inspector knew the perfect solution: our immaculate and durable CleanSpace moisture barrier. This liner is mold and tear resistant, and it comes with a 25-year warranty to ease homeowners' minds. The liner protects vulnerable areas from moisture and related damage, while also creating extra storage space for homeowners. It truly creates a clean, dry, sanitary environment and deters pests!


No more crawlspace-related worries for this customer! 



Crawlspace Encapsulation Near Limestone, TN - Photo 1
Everbrace restored a home foundation in Johnson City, TN.

Emma T., a homeowner residing in Johnson City, TN, noticed visible cracks developing all around her walls, particularly enlarging after heavy rainfall. Over time, a couple of walls inside her basement began bowing in, posing a threat to the entire structure's stability. Concerned about the potential consequences, she reached out to Master Services. Upon setting an appointment, our home inspector explained the severity of the situation. Without further ado, we proposed the installation of our new Everbrace system—a comprehensive solution that reinforces all basement walls, offering a cost-effective alternative that doesn't require expensive and time-consuming replacement of foundation walls or extensive disruption to the daily activities of the house. With this system in place, Emma can rest assured that her home is saved for decades to come.

Everbrace restored a home foundation in Johnson City, TN. - Photo 1
Serving the following Washington County, TN zip codes
Johnson City 37604, Johnson City 37614, Johnson City 37615, Johnson City 37601, Limestone 37681, Telford 37690, Fall Branch 37656, Jonesborough 37659
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