Meet The Team
Kelsea is the Customer Care Manager and brings over six years of experience in customer service and sales. Her background has given her a strong foundation in building relationships, solving problems efficiently, and guiding customers through the service process with clarity and care.
In her role, she ensures that every customer receives clear communication, timely support, and a positive overall experience. Her professional, focused approach helps create a smooth and trustworthy process from the first call to the final follow-up.
Outside of work, Kelsea enjoys visiting craft breweries, watching sports (go Vols!), and spending time outdoors.