In light of the COVID-19 outbreak, we want to assure our customers that we are adhering to CDC guidelines to keep everyone as safe as possible while we provide basement waterproofing, foundation repair, concrete leveling, and other home repair solutions across East Tennessee.
Job review from Brandon in Kingsport, TN 37665 on 03/25/15
5 out of 5
I would just like to say that I am nothing but impressed with your company.
Our Overall Service
Your company is incredible. We have nothing but confidence and faith in your opinions and recommendations.
Calls were returned promptly.
Our Office Staff
Pleasant and informative staff.
He took his time when he did his inspection. He was knowledgeable about the problems we were having and what your company could di to help. He was honest and I could tell he was not just selling a product. He was offering a solution. There was never a feeling of being pressured.
Our Installation Crew
Where do I start? They were awesome. It was a cold and rainy day, but that didn't slow them down. Not once did I hear a complaint. They were entirely focused on doing a great job. They communicated well. They didn't waste any time and kept us informed about everything they did. We couldn't have asked for a better crew.
The Cleanup Process
WOW! I wasn't expecting them to do any cleanup. First, one gentleman had to come to around the house to ask a question. He had mud all over his boots. I noticed as he walked back, he avoided walking in the sidewalk. I believe he didn't want to get mud in the sidewalk. When the job was complete, they put down the grass seed and straw. They even wiped down the side of the house. Who does that? They took time to wipe the mud away. I was impressed.
What made you choose our company:
Your company did some work on our crawl space and I was very happy with that work, as well as the yearly service for the crawl space.
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