Master Services Before & After Photos

In Newport, TN, a homeowner contacted us regarding persistent water infiltration in their basement and a concerning mold smell emanating from the carpet. They utilized the space as an additional bedroom and were keen on safeguarding the walls and floor against mold. Following a comprehensive assessment, we recommended the installation of a system to gather and redirect water away from the basement. To address this, we opted for the WaterGuard drainage system, renowned for its efficient collection and diversion of water, effectively managing water infiltration. To ensure comprehensive protection, we also implemented the TripleSafe sump pump, which offers three layers of defense against potential water issues. With these solutions now in place, the homeowner's basement is shielded from water-related concerns and the potential growth of mold.

In Newport, TN, a resident grew frustrated with his sinking cement sidewalk and the erosion underneath causing cracks. This typically happens due to soil movement or temperature fluctuations affecting ground moisture levels and the soil's ability to support the cement slab. To address this, he contacted Master Services. Our team used PolyLyft to inject strategic points along the sidewalk. This specialized formula is designed to permanently stabilize and elevate concrete slabs without major surface disruption. Now, with a secure sidewalk, tripping hazards are a thing of the past!

Lisa, a first-time homeowner in a charming cottage near Newport, TN, became increasingly concerned when a noticeable stair-step crack along one of her exterior walls began widening. She had recently inherited the home from her grandparents and was determined to preserve its condition. Adding to her worries, she noticed her windows were becoming harder to open and close, clear signs of potential structural issues. Realizing she needed professional assistance, Lisa turned to Master Services.

Our team quickly scheduled a visit, and our home inspector thoroughly evaluated the property. The culprit was clear—soil erosion beneath the foundation was causing the structure to settle unevenly. To resolve the issue and protect the home, we installed four helical piers. These robust supports anchor the foundation into stable soil layers, ensuring long-term stability. Additionally, our crew carefully raised the segment of the wall needing support, successfully closing most of the stair-step crack gap. The work was completed efficiently in just one day, leaving Lisa’s yard intact and disruption minimal.

Now with her foundation secure and the crack nearly invisible, Lisa feels a deep sense of relief knowing her grandparents’ cherished home is safe from further damage. She’s grateful to Master Services for their expertise and quick resolution, ensuring her family’s legacy stands strong for years to come.

If a crawlspace goes unencapsulated, it can cultivate mold, attract pests, and raise your energy bill. To keep all of those things from happening to this Whitesburg, TN crawlspace, the Master Services team installed our CleanSpace® Crawl Space Vapor Barrier. 

A crawlspace not far from Saint Charles, VA had a moisture problem. Our team recommended our SmartSump sump pump to help control rain and floodwater, as well as our CleanSpace vapor barrier to mitigate water vapor. We also installed our SaniDry dehumidifier, which keeps humidity from gathering inside the crawlspace.