Reviews

Reviews

Job review from in Coeburn, VA 24230 on 09/18/25

Overall Rating:

5  out of 5
Our Overall Service
When we needed help with significant sagging floor issues in multiple rooms of our house, Master Service in Bristol, VA, impressed us with their expertise and professionalism, completely resolving the issue.
Call Representative
My calls were answered every time I need to reach out to the company.
Sales Process
Jacob Muncey was very professional and demonstrated a great understanding of our needs. He worked with us with reviewing the original bid and through a second process. He always answered or returned my calls quickly.
Our Installation Crew
Gio, Julius, Anthony and Evan were not only highly skilled but also incredibly respectful and communicative. They took the time to explain each step of the process, ensuring we felt comfortable and informed throughout the entire job.
The Cleanup Process
Not only were they mindful of cleaning up, they also moved a ton of coal to be able to get to one area in our scope of work.

What type of work did you have done:

Foundation Repair

What made you choose our company:

The level of professionalism and knowledge was unmatched. The other companies that bid on the project left us feeling like they didn't care because they did not answer their phones or call us back.

Our Service AreaServing Knoxville, Chattanooga, Johnson City, and Southwest Virginia

We serve the following areas