Job review from Kimberly in Coeburn, VA 24230 on 09/18/25
Overall Rating:
5
out of 5
When we needed help with significant sagging floor issues in multiple rooms of our house, Master Service in Bristol, VA, impressed us with their expertise and professionalism, completely resolving the issue.
My calls were answered every time I need to reach out to the company.
Jacob Muncey was very professional and demonstrated a great understanding of our needs. He worked with us with reviewing the original bid and through a second process. He always answered or returned my calls quickly.
Gio, Julius, Anthony and Evan were not only highly skilled but also incredibly respectful and communicative. They took the time to explain each step of the process, ensuring we felt comfortable and informed throughout the entire job.
Not only were they mindful of cleaning up, they also moved a ton of coal to be able to get to one area in our scope of work.
What type of work did you have done:
Foundation Repair
What made you choose our company:
The level of professionalism and knowledge was unmatched. The other companies that bid on the project left us feeling like they didn't care because they did not answer their phones or call us back.
Coeburn, VA 24230
Wise County
Thursday, September 18th
The crew did an excellent job. Very polite and hard working. I could tell they wanted to please...