Before & After
Brad, a longtime homeowner in Crossville, TN, had always taken pride in maintaining his property. But recently, he noticed unsettling signs—stair-step cracks forming along the side of his house and doors that didn’t quite close properly. At first, he brushed it off, thinking it was minor wear and tear. But when a neighbor pointed out a slight tilt in his window frame, a sinking feeling set in. Something was definitely wrong. Worried about the stability of his home, Brad decided to call Master Services to investigate.
When our home inspector arrived, it became clear that the soil beneath Brad’s house had shifted, causing the foundation to settle unevenly. Knowing how much Brad valued his home, we recommended a solution that would provide long-term stability. Three helical piers, which act like giant screws anchoring deep into stable ground, were installed to prevent further settlement. This method works particularly well in East Tennessee’s clay-rich soil, providing the strength needed to support the structure.
After just one day of work, Brad watched as his wall was stabilized and the stair-step cracks began to close. The relief was instant—his home felt secure again, and he no longer had to worry about those troubling cracks spreading.
