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A homeowner in Knoxville, TN was dismayed to discover water intrusion in his finished basement. He needed a reliable waterproofing solution to prevent mold, mildew, rot, and structural damage. Our team quickly implemented our TripleSafe sump pump, which offers three levels of protection and continues to work even in the event of a power outage. Additionally, we installed our CleanSpace wall vapor barrier to safeguard the walls from water damage.
A resident in Knoxville, TN reached out to us with concerns about their home's crawlspace. The area was not adequately sealed or guarded against water, leading to significant water intrusion, particularly during heavy rainstorms. We suggested our CleanSpace moisture barrier solution to maintain the crawlspace dry, tidy, and sanitary.
Our team was approached by a customer who lived in the vicinity of Greeneville, TN, and had been encountering persistent water drainage problems in their basement. We conducted a thorough inspection as per their request and determined that an effective water collection and redirection system was required. After assessing the situation, we recommended the installation of our reliable TripleSafe sump pump our perimeter water guard drainage system. These solutions are specifically designed to collect and channel water away from the basement, ensuring that any water infiltration is safely collected and directed towards the TripleSafe pump, which will then direct it out of the basement.
This stucco wall in Knoxville, TN cracked due to foundation failure, resulting in "stair step cracks." To repair it, Master Services installed Helical Piers to stabilize the foundation. To do this, the team screwed steel piers deep into the soil below the home. The piers are strategically placed around the home and in the earth with a steel foundation bracket which connects the piers to the home's footing. These piers and brackets will hold the weight of the home securely due to the more resilient soil or bedrock deeper in the ground. While it can be difficult to close the cracks perfectly in a case like this, the team was able to restore this wall easily and cleanly.
A Knoxville homeowner contacted us after noticing sagging floors and concerns about structural support in their crawl space. Our inspection revealed that the space was relying on aging concrete block piers with no supplemental reinforcement. To restore safety and stability, we installed our SmartJack® system — giving the home the structural support it needs from the ground up. The crawl space featured basic concrete block supports with no adjustable reinforcement. Sagging ductwork and signs of settling floors were beginning to affect the home above. SmartJack® support posts were installed throughout the crawl space to lift and stabilize weakened areas. This permanent solution protects against future settling and ensures the home is safely supported for years to come.