Master Services Before & After Photos

In Erwin, TN, a homeowner reached out to us about ongoing water infiltration in their basement, resulting in persistent halo stains and mud puddles on the floor. Given that the homeowner used the space as an additional bedroom, our team prioritized protecting the walls and floor. After conducting a thorough assessment, we proposed installing a system to collect and divert water away from the basement, focusing on the staircase area.

For this purpose, we selected the WaterGuard drainage system, known for its efficient water collection and diversion capabilities. To accommodate this system, our crew made adjustments by removing part of the cement stair steps. Additionally, we installed the TripleSafe sump pump, providing three layers of defense against potential water issues.

With these solutions now implemented, the homeowner's basement is safeguarded from water-related concerns and potential mold growth.

Master Services recently visited a homeowner in Erwin, TN, to address issues with water intrusion in their basement. The basement, primarily used for storage, had been experiencing problems with hydrostatic pressure in the past. For this reason, the homeowner had us install a few Carbon Fiber Armor Strips to keep the walls in check and prevent future structural issues. However, water continued to seep through, creating mold and spore proliferation. After an initial phone call, our home inspector identified that the efflorescence on the walls was due to this water intrusion. To combat the issue, we recommended our WaterGuard® Perimeter Drainage System combined with the TripleSafe Sump Pump. We also installed CleanSpace Wall Vapor Barrier on the walls to safeguard against further water damage. With all these solutions in place, we were able to transform the entire atmosphere of the area.

A homeowner in Erwin, TN contacted us after noticing concerning sagging in their crawl space. This area had been left untreated for years, partially revealing rocks and red clay formations that contributed to ongoing moisture and structural problems. Our team recommended installing three SmartJacks, high-capacity, adjustable steel piers that provide a permanent solution by preventing further settling and even raising the floor to its original position. Thanks to this swift and effective fix, the homeowner can now enjoy peace of mind, knowing their home’s structure is secure and protected against future damage.

Our team visited a home near Saint Paul, VA to waterproof a moist basement. As so often happens with basements, the area would flood during heavy periods of rain. Without remediation, basement flooding creates mold, mildew, rot, and attracts pests into the area. To protect against these problems, we installed our TripleSafe sump pump and WaterGuard drainage systems. The two work together to keep basements safe and dry. 

In Saint Paul, VA, a homeowner contacted Master Services with concerns about "ladder cracks" in the outer walls of their house. Upon evaluating the foundation, our team identified soil subsidence as the cause of the cracks. The cement slab on which the house was built was sinking due to contracting clay soil, a common issue during the hottest months. Left unaddressed, this problem could jeopardize the overall structural integrity of the house. To prevent further damage, we recommended installing helical piers, specifically designed to offer significant reinforcement for the foundation, especially in the local clay terrain. By implementing these helical piers, Master Services not only restored the homeowner's confidence but also ensured long-term stability and security for their property.